📞 Customer Service – Ram Van Gaman
At Ram Van Gaman, our mission is not only to share the sacred journey of Shri Ram, Mata Sita, and Lakshman but also to ensure every reader and devotee feels supported and respected.
We are always here to help you with your orders, queries, and concerns.
🛒 Order & Shipping Support
- Books are shipped within 2–5 business days of order confirmation.
- You will receive a tracking number via email/SMS once your order is dispatched.
- Delivery within India usually takes 5–10 days, depending on your location.
- International shipping is available with additional charges (shown at checkout).
💳 Payments & Billing
- We accept UPI, Debit/Credit Cards and Net Banking.
- All payments are processed through secure, encrypted gateways.
- You will receive an order invoice instantly via email.
📦 Returns & Refunds
- Physical Books: Refunds/replacements available within 7 days of delivery if the product is damaged or misprinted (photo/video proof required).
- E-Books / Digital Downloads: Non-refundable once downloaded.
- Refunds (if applicable) are processed within 7–10 business days.
📚 E-Books & Free Downloads
- Purchased e-books can be downloaded directly from your account page.
- Free e-books are available after newsletter signup or through the “Free Stories” section.
🙏 General Queries
- For questions about Shri Ram’s Van Gaman Path, book recommendations, or help with digital access, feel free to reach out.
- We aim to reply to all queries within 24–48 hours (working days).
📧 Contact Us
- Email: support@ramvangaman.com
- Phone/WhatsApp: +91-XXXXXXXXXX
- Working Hours: Monday–Saturday (10:00 AM – 6:00 PM IST)
✨ Our Promise:
Every book you buy is a step towards preserving and celebrating the divine journey of Shri Ram. We value your trust and strive to make your experience smooth, devotional, and satisfying.
❓ Frequently Asked Questions (FAQs)
📚 About Our Books
Q1. Are these books authentic and researched?
👉 Yes. All books are based on years of research on the Ram Van Gaman Path in Chhattisgarh and surrounding regions, written by scholars and researchers dedicated to preserving this cultural heritage.
Q2. Do you offer both printed and digital formats?
👉 Yes. We offer physical books (delivered to your address) and e-books (instant digital downloads).
🛒 Orders & Payments
Q3. How can I place an order?
👉 Simply browse our “Books & E-Store,” add items to your cart, and proceed to checkout.
Q4. What payment methods do you accept?
👉 We accept UPI, Debit/Credit Cards, Net Banking, and Wallets. All payments are securely processed.
Q5. Can I order in bulk?
👉 Yes. For bulk orders (temples, schools, libraries), please contact us directly for discounts.
🚚 Shipping & Delivery
Q6. How long does delivery take?
👉 Orders are shipped within 2–5 business days. Delivery within India usually takes 5–10 days.
Q7. Do you ship internationally?
👉 Yes, we do. International shipping charges will apply (shown at checkout).
Q8. How can I track my order?
👉 Once your order is shipped, we’ll send you a tracking link via email/SMS.
💳 Returns & Refunds
Q9. Can I return a book?
👉 Yes, physical books can be returned within 7 days if damaged or misprinted. Please provide proof (photo/video).
Q10. Are e-books refundable?
👉 No. Since e-books are instant digital downloads, they are non-refundable.
📧 E-Books & Free Stories
Q11. How do I access my purchased e-books?
👉 You can download them instantly from your account page after purchase.
Q12. Do you provide free content?
👉 Yes. We offer short free e-books and stories in the “Free Stories” section and via our newsletter.
🙏 General Queries
Q13. Can I learn more about the Ram Van Gaman Path on your site?
👉 Yes. Our blog regularly publishes articles on Shri Ram’s journey, temples, and cultural heritage.
Q14. How do I contact customer support?
👉 Email us at support@ramvangaman.com or WhatsApp/Call at +91-XXXXXXXXXX (Mon–Sat, 10 AM – 6 PM IST).
✨ Didn’t find your answer?
Contact us anytime – we’re always happy to help.
📧 Contact Us
- Email: support@ramvangaman.com
- Phone/WhatsApp: +91-XXXXXXXXXX
- Working Hours: Monday–Saturday (10:00 AM – 6:00 PM IST)